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How do I know SW version and upgrade with latest version ?
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Q1. How do I know SW version ?
A1. You can check the current SW version on the screen of app.
You can go to this screen by clicking the gear icon in the upper right corner on the screen.
Q2. How do I upgrade with latest version ?
A2. If it is not the latest version, the 'Band update' and 'GW update' buttons are activated.
Click this button to upgade in settings of app.
If the 'app update' button is activated, you can download the app from Google Play store or Apple app store, and you can download aimon-band and aimon-gateway firmwares in the settings menu of aimon-app.
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Where can I buy it, and how do I use it?
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A1. You can purchase AIMON band on Amazon. Search it by "Aimon band".
AIMON band provides two basic types of straps: strap S(small) for 0 to 3~4 months babies and L(large) for 3 to 35 months babies.
Strap is sold separately - in particular XS(eX small) for preterm, so you can buy them separately on Amazon.
https://www.amazon.com/dp/B09W55YVCD?ref=myi_title_dp&th=1
A2. How do I use it?
Smart phone app should be downloaded to use AIMON band. The app can be downloaded from Google Play store or from Apple app store.
1. Search for 'Aimon band'. After searching, download the app named 'AIMON'.
- After launching the app, click the 'Next' in the middle box and follow step by step.
2. For detailed settings and operations, please see the FAQ-2 on the www.aimoncare.com/us.
- Set and run by referring to the manual or FAQ-1, FAQ-2, ... or FAQ-6 in "SUPPORT/ " on the website.
A3. "AIMON" YouTube
https://www.youtube.com/channel/UCqVIivtT9NZBMJxxa0RR78Q
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(Anywhere) Can mom and dad see the baby's status on each mobile phone(app) away from the baby?
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Q1. In a WiFi connection environment
A1. By using AIMON cloud services, three people can receive baby measurement information. The band sends monitoring information to designated gateway at short intervals, and the dedicated gateway transfers it to the cloud.
When logged in the cloud, three people can use aimon-app to receive baby measurement information that is measured at short intervals.
Q2. In a non-WIFI environment
A2. where it can be not connected to the cloud via WIFI, you can use aimon-app through phone modem(tethering). At first, connect aimon-gateway to the phone modem(tethering).
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To monitor 2 babies on 1 mobile phone, how do I set it up?
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A1. Yes, you can monitor the measurement information(readings) of two babies registered in one account at the same time.
Register the babies in the same account (ID).
You can register 2 AIMON sets in the same account and register the baby information for each of them.
For example, if grandmother wants to see her grandson and granddaughter simultaneously on one mobile phone (app), register the baby information for each of the two AIMON sets in the same account.
A2. Babies registered with different accounts (IDs) can be monitored by changing the account after logging out from one account.
You can't monitor them with one mobile phone (app) at the same time for this case.
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How are straps(accessory band) made?
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Q1. It is produced in Korea.
A1. Since it's a product used by a baby, we make 100% of it in Korea from fabric fabrication to sewing.
Fabric, raw material, TPE material, etc. have been certified for safety through children's product certificates.
Q2. Handcrafted with care
A2. Small, light designs and hypoallergenic sewing methods for babies were used to design straps, and skilled workers sew them stich by stich by hand.
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Is the strap(accessory band) comfortable and free of skin irritation?
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Q1. Isn't it irritating to the baby's skin?
A1. We make the skin contact surface using a smooth fiber structure made of wood extract and 100% cotton.
In addition, only locally made fabrics are used, and they are made with a low-irritation sewing method.
The material surrounding the band body is made of German materials which is used exclusively in medical products, among TPE materials which is harmless to human body.
Q2. Is it comfortable to wear?
A2. The AIMON strap is made of a medical TPE designed for prolonged measurement by maintaining elasticity.
Also, it detects incomplete wearing and expresses it as a wear-check. In this case, it is possible to check the wearing with the app for correct calibration.
Q3. Is it easy to wear?
A3. Depending on the baby's age, leg length, leg thickness, and wearing position, select the strap and combine it with the band body.
For detailed instructions, see 'FAQ-4. Wear straps'.
Please refer to GALLERY/PIC of the homepage.
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How long is the strap used and how is it handled?
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Q1. Strap Usage Period
A1. We offer two types of small and large straps, so you can use them for up to 35 months.
Depending on the growth of the baby, strap S(small) and strap L(large) can be chosen.
Q2. Strap Cleaning Method
A2. Clean gently with baby detergent in lukewarm water.
After cleaning, dry it in the sun to sterilize it.
(Caution) Tencel is a shrinking cloth, so it is recommended to wash with lukewarm water.
Q3. Strap Storage Method
A3. Keep the straps out of direct sunlight.
If you have washed it, make sure to dry it before storing it.
Q4. Straps can be purchased separately as they are consumables.
A4. It is an infant product designed with materials and production method by considering safety and health of the skin as the top priority. Frequent cleaning or contact can lead to aging.
We provide two basic types. You can purchase it separately and use it.
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What kind of baby's condition should AIMON band be used for?
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If you use the AIMON band mainly while sleeping, you can receive 5 types of biometric information and sleep information.
In the 2nd generation, it provides a function to classify sleep and to analyze sleep quality.
(If your baby is in constant need of a doctor's help and needs to be cared for by a person near the baby, it is advised to seek medical assistance.)
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Can I adjust the alarm or notification?
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AIMON band does not provide heart rate and oxygen saturation alarm and notification services.
You can see, if these two are out of user-range, on the accumulated screen.
If a fall or cry is detected, alarm or notification goes off immediately.
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Reading data(yellow) occasionally appears from heart rate.
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When you start wearing the band, 'Reading data' may appear for about 40 seconds to set values for accurate measuring.
If 'reading data' in yellow occurs frequently or incorrect information occurs after wearing it, it may be caused by not wearing it properly, so it is recommended to try wearing it firmly again.
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What is the normal heart rate bpm?
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The heart rate normal range of AIMON band is designed to be set by the user.
It can be set in <main>/<Baby info settings>/<Range setting>, and the initial setting for the user's normal range is 60~205.
This value is suggested based on the data of the American Academy of Pediatrics, and the user can adjust the setting range by moving the 'marking of region setting'.
Heart rate may vary from person to person depending on age, growth and development status.
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How do I read skin temperature measurements?
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Skin temperature is different from body temperature.
It is different according to ambient temperature or environment.
It is useful for knowing the variations of the baby's warmth.
